On 16th June, India implemented rules for revision of prices on daily basis in a shift from its earlier practice of changing the prices on fortnightly basis. This is in extension of the pilot project which the oil companies had earlier implemented in 5 cities.
This step has put India at par with countries like USA and Australia where the prices are revised on daily basis and will bring transparency in the system and this step will be in customer’s interest.
Mr. Dharmendra Pradhan, Minister of Petroleum & Natural Gas (Independent Charge), tweeted, “Proud to share that India is the first country to switch to dynamic fuel pricing on such a large scale at one go.”
The daily price of petrol and diesel can be checked through the following means, for
India’s largest fuel retailer has announced an SMS service for consumers to check prices using their mobile phones. To avail this service, customers need to send an SMS to 9224992249 in the following format:
RSP DEALER CODE to 9224992249
The dealer code of each petrol pump will displayed in the petrol pump premises. Customers can also check the dealer code from Indian Oil website.
Indian Oil has also set up a tool on its website to do this. For this, consumers can access the ‘Pump Locator’ facility available on its website – iocl.com.
Consumers can also get daily petrol and diesel prices using Indian Oil’s mobile app, called Fuel@IOC. Besides fuel station locator and price check, the app also offers services such as e bills – to track fuel purchases, loyalty transactions and grievance tracker.
Consumers using Bharat Petroleum or BPCL dealer outlets can get prices through SMS. For this, they need to send an SMS in the following format to 9223112222:
RSP Dealer Code to 9223112222
Bharat Petroleum’s mobile app in this regard is called “SmartDrive”. “Due to the increased use of mobile applications in all businesses, it becomes necessary that BPCL joins the race of developing range of mobile applications that will deliver value to its customers, in reaching out to its petrol pumps and availing the unique services offered by the company,” BPCL said on the app’s description page.
Bharat Petroleum has introduced a customer care helpline. BPCL Customer Care SmartLine 1800 22 4344 is “a single window system to listen to queries, suggestions, feedback and compliments related to any of our products and offerings”, BPCL said.
Consumers purchasing petrol or diesel from Hindustan Petroleum branded fuel stations can check prices by sending an SMS to 9222201122 in the following format:
HPPRICE DEALER CODE to 9222201122
HPCL’s app is called “My HPCL”.