f you live alone or just can’t cook edible food, then there is only one solution that most people who deal with this resort to – ordering food online.
In such scenarios, most of us end up ordering food from one of the many online food ordering apps. And in Indian cities, Zomato is among the biggest players in the online food ordering market.
But after a video of a delivery guy from Zomato eating food meant for delivery went viral, you may want to start cooking food at home again.
The video was shared on Twitter by a user with the handle @Madan_Chikna with the caption, “This is what happens when you use coupon codes all the time. Watch till end. (sic)”
This is what happens when you use coupon codes all the time. 😂 Watch till end. pic.twitter.com/KG5y9wUoNk
— Godman Chikna (@Madan_Chikna) December 10, 2018
In the video, one can see the delivery man sitting on a bike wearing a Zomato T-shirt and with a Zomato delivery bag. He goes on to eat out of a food parcel meant for delivery. Then he keeps the box back in the bag and takes out another one.
After eating from the second box, he seals it and keeps it back inside the bag. He is then seen adjusting the sealing of a smaller packet, after which, he prepares to leave.
Ooh dear god @Zomato …i am never ordering again
— Dracaryrs (@whereismabeer) December 10, 2018
Swiggy gives all restaurants,tamper proof tapes free of cost. What do you guys intend yo do? Put that cost also on the restaurant owners?
— Priya (@DP9JUNE) December 11, 2018
How can anyone remove that tape from parcel? Zomato only increasing price but never increased their service quality.
— shyamantak kumar (@Shyamantakkumar) December 11, 2018
Lol he's tasting every item to make sure it's good.. 🤣🤣
— Siva Kumar 🇮🇳 (@nakshatrala) December 10, 2018
— P. ENNIS (@AdorablePENNIS) December 10, 2018
— इंजीनियर 2.0 (@half_engineer_) December 10, 2018
Zomato too shared a statement and a blog post after the incident. “If true, this is unfortunate and not in line with our beliefs.
We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this,” wrote the company.
We take food tampering very seriously.
For more details: https://t.co/cHuLX1Bs4n
— Zomato India (@ZomatoIN) December 10, 2018
In the blog post, they wrote, “The person in the video happened to be a delivery partner on our fleet.
We have spoken to him at length and while we understand that this was a human error in judgment, we have taken him off our platform.” They also thanked and welcomed users for highlighting such grievances actively.